Cornilleau
BG EN

Terms and conditions

I. Subject

These terms govern the relationship between KAMO 67 EOOD (the Supplier) and its customers (the Users) when buying Cornilleau goods through the site cornilleau.bg. The site is informational. Orders are taken by phone or email.

II. Supplier details

Information under the Electronic Commerce Act and the Consumer Protection Act:

  • Name: KAMO 67 EOOD (“КАМО 67” ЕООД)
  • Registered office and place of business: Sofia, Lyulin 2 residential complex, bl. 216, entrance A, apt. 2
  • Correspondence: [email protected], tel. 0898 800 847
  • Public register entry: EIK BG103105534
  • Supervisory authorities:
    • Commission for Personal Data Protection: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, tel. (02) 940 20 46, [email protected], [email protected], www.cpdp.bg
    • Commission for Consumer Protection: 4A Slaveykov Sq., floors 3, 4 and 6, 1000 Sofia, tel. 02 980 25 24, hotline 0700 111 22, www.kzp.bg

III. How a contract is concluded

  • The sales contract is concluded at a distance, in Bulgarian, by phone or email.
  • Before concluding it, we tell you the main characteristics of the goods, the price including all taxes, the delivery costs and the total value of the order, the payment method, the delivery time and the conditions for withdrawal.
  • The contract is concluded when we confirm your order by phone or email. These terms are part of the contract.
  • Communication between the parties may be electronic, including email.
  • We deliver to the address you give. We are not liable if the data is wrong or misleading.
  • The delivery price is stated separately from the price of the goods.

IV. Payment

  • Payment is agreed when the order is confirmed. We may accept advance payment.
  • See the “Delivery and payment” page for payment methods by type of goods.

V. Delivery

  • The delivery time is agreed when the order is confirmed. If none is agreed, it is 30 working days from the day after the order is sent to the Supplier.
  • If we do not have the ordered goods, we will tell you and refund any amounts paid.
  • Inspect the goods on delivery in the presence of the courier and tell us immediately if they do not meet the requirements. Details: “Delivery and payment”.
  • Goods are handed over after the consumer information requirements are met. This is confirmed in writing by signature on delivery.

VI. Right of withdrawal

  • As a consumer you may withdraw from the contract within 14 days of receiving the goods, without compensation or penalty and without giving a reason. The statement may be by email or in writing, or another unambiguous statement on a durable medium.
  • The right of withdrawal does not apply to: goods made to order or to individual requirements; goods that may spoil quickly; sealed goods unsealed after delivery that cannot be returned for hygiene reasons; goods mixed with other goods after delivery; sealed audio, video or software unsealed after delivery; newspapers and magazines (except subscriptions).
  • If we did not give you the information required by law, you may withdraw up to one year and 14 days after receiving the goods.
  • On withdrawal we refund all amounts received, including delivery costs, without undue delay and no later than 14 days after being told of the withdrawal. We refund by the same means you paid with, unless you agreed to another at no cost to you. We may hold the refund until we receive the goods or you prove you sent them back.
  • The cost of returning the goods is yours. We do not refund extra delivery costs if you chose a delivery method other than the cheapest standard one.
  • Keep the goods you received in good condition during the withdrawal period.

VII. Warranty

The terms are on the “Warranty” page.

VIII. Personal data

We process the personal data needed to fulfil orders and the contract under the Personal Data Protection Act and our Privacy policy.

IX. Changes

We may change these terms. The new terms are published on the site and apply to contracts concluded after publication. If a change affects an existing contract, we will notify you and it takes effect unless you reject it within 30 days.

X. Termination

The contract ends upon:

  • liquidation or insolvency of a party;
  • mutual written agreement;
  • notice by one party when the other fails to perform;
  • objective impossibility of performance;
  • seizure or sealing of equipment by state authorities;
  • exercise of the right of withdrawal (only the contract for the goods concerned ends).

XI. Other provisions

  • The invalidity of any provision does not invalidate the whole contract.
  • Matters not covered are governed by the laws of the Republic of Bulgaria.
  • Disputes are resolved by the competent court or the Commission for Consumer Protection.