Cornilleau
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Warranty

General warranty terms

All products sold by KAMO 67 EOOD come with a 14-day right of claim provided by Cornilleau. The product warranty covers only initial manufacturing defects, that is, defects found in the product after delivery. Report them to KAMO 67 EOOD and you will receive free servicing or a new product.

The warranty does not apply when:

  • the user caused the damage;
  • the product was altered or used for something other than its purpose;
  • its appearance is damaged, or it was modified, refurbished, upgraded or reconfigured.

When making a claim, present the receipt or invoice you received with the product. If you receive a defective product, write to [email protected] or call 0898 800 847.

Cornilleau product warranty

All Cornilleau products are guaranteed as stated in the product description and the assembly instructions in the box. Warranties start on the day of purchase and can be activated at https://cornilleau.com/guarantee-activation/

The warranty is limited to supplying parts that the manufacturer recognises as defective. It does not cover damage caused by:

  • normal wear of parts;
  • assembly that does not follow the instructions;
  • not following the operating and safety instructions;
  • use other than the intended one;
  • lack of maintenance;
  • aggressive cleaning products;
  • stains of any origin (food, animals, unsuitable household products, etc.);
  • any cause unrelated to product quality (falling objects, accidents, impacts, lightning, strong winds, etc.).

The warranty does not cover:

  • delivery costs of defective parts;
  • a technician's visit;
  • labour costs;
  • compensation in money or in kind.

If a product proves defective during the warranty period, contact us. We refer it to Cornilleau's customer service. Returns are not accepted without that department's prior agreement.

Products damaged through negligence, mishandling, wrong assembly or wrong use lose the manufacturing warranty.

Cornilleau guarantees spare parts for 20 years at www.cornilleau-services.com, counted from the year the product was launched. Wooden parts are excluded. For extra protection we recommend the Cornilleau protective covers.

Table tennis tables warranty

All table tennis tables meet the European safety standard EN 14468. The warranties apply to all components except wear parts (wheels, net and net posts), and do not cover colour change within the standard.

  • 10 years, outdoor tables: against deformation, delamination or wearing off of the white lines.
  • 10 years, lifestyle tables: against deformation, delamination or wearing off of the white lines.
  • 3 years, indoor tables: does not cover damage from abrasive plastic balls, prolonged sun exposure, excessive humidity and rain.
  • 2 and 3 years, Tectonic tables: 2 years for indoor and 3 years for outdoor tables.
  • 3 years, table tennis accessories.

Hyphen billiard tables warranty

  • 5 years, billiard table. Excluding colour change, we guarantee the metal frame against corrosion; the composite slate bed and the frame against deformation; the cloth and cushions against detachment and damage caused by miscues; and rot resistance of the textile of the pockets and strips.
  • 3 years, accessories.

Trampoline warranty

  • 5 years: the springs and the metal frame (frame tubes, T-connectors, W-legs, leg extensions, safety posts) against deformation; the jumping mat (including tensioners on the spring-free version).
  • 3 years: the metal structure and springs against corrosion (except weld and screw areas).
  • 2 years: the safety net, protective pads and accessories (fixing kits, protective cover).

Foosball table warranty

  • 5 years: all parts, except colour change and the playing surface.
  • 3 years: the main board against deformation.