Delivery and payment
How to order
We take orders only by phone (0898 800 847) or email ([email protected]). We confirm availability, delivery and payment with you.
Payment
- Table tennis tables, billiard tables and foosball tables: by bank transfer only. Contact us and we will issue a pro-forma invoice, which is the basis for the transfer.
- All other products: by bank transfer (against a pro-forma invoice) or cash on delivery, paid to the courier when you receive the parcel.
Delivery
- We deliver only within Bulgaria.
- Items in stock, except table tennis tables, billiard tables and foosball tables, are delivered by the courier Econt Express. We aim to ship as fast as possible, at the latest within 3 days after the order is confirmed.
- The delivery price depends on the cash-on-delivery amount and any extra courier services, according to the courier's price list.
- We do not offer assembly of table tennis tables, billiard tables or foosball tables.
Delivery of tables
- The product price includes delivery from the Cornilleau warehouse in France to our warehouse in Sofia.
- If the table you want is not in stock with us, delivery takes 10 to 14 calendar days after payment by bank transfer.
- To an address in Sofia: the price depends on the couriers' price lists.
- To an address elsewhere in Bulgaria: the price depends on the courier company you choose.
- If you have your own transport, you can collect the table from our warehouse.
- Make sure you have enough people to carry it. The tables are bulky and heavy.
Inspection and claims on delivery
Check the parcel in the presence of the courier. If the table does not meet your requirements, contact us immediately. Without notice, the goods are considered accepted without remarks.
- Check the box for signs of transport damage.
- Unpack the table and check that all parts are present and there are no defects.
- If anything is missing or damaged, tell the courier, note it on the delivery document and sign it together with the courier.
- Contact us on 0898 800 847 or [email protected].
Claims for missing parts or visible defects are accepted only at the time of delivery, in the presence of the courier, and must be confirmed in writing. We cannot accept responsibility for late notice. We cover the delivery costs of missing or defective parts.